Owning a business is both exciting and intimidating; but you have lots of support. Find resources to help you make decisions on starting or growing your enterprise. Browse these tools, then contact your SCORE mentor to get help putting your ideas into action.

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search engine optimization
Blog

Get Found Online with These 3 SEO Tactics

October 9, 2018,

SEO was once a specialized skill that required hiring a professional. Now, there are plenty of tools and tips you can use to improve your website’s SEO by yourself.

attracting clients
Blog

The Little Known 3-Step Blueprint for Attracting High-Ticket Clients (Without Having to Hard-sell)

June 6, 2018,

Learn how to eliminate the “one big client” risk, without spending all of your time on business development.

woman wearing name tag
Blog

Improve Customer Relationships in the Retail and Restaurant Industries—for Pennies

May 1, 2018,

The interaction between customer and salesperson would be dramatically improved if the salesperson wore a NAMETAG. The nametag enables the customer to quickly establish a more meaningful, positive and personal relationship with the service person that can only lead to better things for both parties.

smiling cashier
eGuide

Customer Service: Small Business, Big Advantage

Small businesses have a big advantage when it comes to customer service. Read more

Infographic: Small Business Sales Are Up!
Infographic

Infographic: Small Business Sales Are Up!

Small businesses account for 54% of all U.S. sales, and sales are steadily growing. Read more

business man with luggage at airport watching plane
Blog

What Every Entrepreneur Should Know About Travel & Entertainment Deductions

January 18, 2018

For many entrepreneurs, travel and entertainment (T&E) tax deductions can be a minefield. Certain expenses for business travel are deductible as long as they meet two criteria: They must be “ordinary and necessary” in the course of doing business, and they must be documented.

using a computer mouse with technology icons
eGuide

50 Technology Tips for a Well-Run Business

From enabling communication and collaboration to streamlining operations and boosting productivity, choosing the right business technology will make your life easier. Read more

Past and Future gears
Blog

Hot Topics: Artificial Intelligence and Business Disruption

January 9, 2018,

Last year, businesses of all sizes were constantly hearing about artificial intelligence (AI) and business disruption. Will we still be talking about them in 2018? Will they matter to your small business?

Answering e-mail on tablet
Blog

How to Create More Effective Email Sign-Offs

January 5, 2018,

If your email inbox looks like mine, you’re bombarded with generic email after generic email every day. I get it — it’s hard to make emails sent by the hundreds or thousands feel personalized. Nonetheless, nobody wants to feel like a number.

target market
Blog

Can Online Focus Groups Help Increase Sales?

December 27, 2017,

Strangers to online focus groups sometimes assume they’re inferior to their in-person counterparts. The very nature of business today debunks this myth. Most interactions already happen through email or other text-based media, which convey ideas and emotions just as well as in-person conversations.

we are here to help on chalkboard
Blog

How to Kill the Customer Service Game in 2018

December 14, 2017,

If you're a small business owner, the key to customer service is providing your customers with what they want, where they want it, when they want it, and how they want it. But small businesses don’t have to be Walmart or Amazon to reach the upper echelons of the omnichannel customer service realm.

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